Help centre

/ I’ve completed treatment, but think I might need a little extra help to achieve my desired smile. What should I do?

I’m not satisfied with my treatment. What should I do?

During treatment, teeth can sometimes be stubborn and not shift as expected. This is completely normal. In fact, it’s why your dentist or orthodontist conducts regular check-ins to track your progress. When an adjustment might be needed, our dental team will re-evaluate your treatment plan. If an aligner touch-up is needed, we will create and ship new aligners, at no cost to you. If you’re unsure about asking for a touch-up, please contact us via chat, phone call, or email to speak with our dental team.

Related Questions

How do I know if I'm eligible for an aligner touch-up?

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At the end of your treatment, if you feel the expected result has not…


Can I talk to my supervising dentist or orthodontist...

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