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Frequently Asked Questions
Everything you need to know about our guarantees
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Guarantee
Is the cost of my impression kit refundable? >
What if I visit the clinic and I am not suitable for clear aligners? >
I’ve completed treatment, but think I might need a little extra help to achieve my desired smile. What should I do? >
How do I know if I'm eligible for an aligner touch-up? >
How do I request an aligner touch-up? >
What happens if I lose or damage an aligner? >
Can I talk to my supervising dentist or orthodontist directly? >
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